The Impact of Managers on Successful ERP Implementation

Ravnikar Franc
Additional contact information
Ravnikar Franc: JZ RTV Slovenija, Kolodvorska 2, 1550 Ljubljana, Slovenija

Organizacija, 2010, vol. 43, issue 4, 186-196

Abstract: Lately, Enterprise Resource Planning (ERP) has been implemented in public organizations and organizations without competition in the marketplace. It is the ERP system that is almost as badly needed for the competitiveness and success of those organizations in the marketplace. The main reason lies in the fact that operating costs have to be reduced and the optimization of business processes is an option which nowadays is normally implemented together with new ERP. The success rate of ERP implementation remains very low with up to a 90% failure rate, as it is quoted in a lot of researches. Critical success factors (CSF) which influence successful ERP implementation are identical in all organizations. The main goal of this research is to find out the managers' impact on the critical success factors and thus their impact on the successful ERP implementation. Top management support is the most important critical success factor for successful ERP implementation, regardless of the fact whether the organization is on the market or not.

Keywords: enterprise resource planning -ERP; critical success factors; business process reengineering; the success rate of ERP implementation; enterprise resource planning -ERP; critical success factors; business process reengineering; the success rate of ERP implementation (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/v10051-010-0018-x (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:organi:v:43:y:2010:i:4:p:186-196:n:4

DOI: 10.2478/v10051-010-0018-x

Access Statistics for this article

Organizacija is currently edited by Jože Zupančič

More articles in Organizacija from Sciendo
Bibliographic data for series maintained by Peter Golla ().