Procedural Justice, Perceived Organisational Support, and Organisational Citizenship Behaviour in Business School

Dominic Elizabeth (), Victor Vijay (), Nathan Robert Jeyakumar () and Loganathan Swetha ()
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Dominic Elizabeth: Saintgits Institute of Management, Kottukulam Hills, Pathamuttam P. O, Kerala, India, 686532
Victor Vijay: CHRIST (Deemed to be University), Hosur Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka, India, 560029
Nathan Robert Jeyakumar: Multimedia University, 75450 Melaka, Malaysia
Loganathan Swetha: CHRIST (Deemed to be University), Hosur Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka, India, 560029

Organizacija, 2021, vol. 54, issue 3, 193-209

Abstract: Background/Purpose: The effectiveness of a Business School depends on the extra role behaviours or Organ-isational Citizenship Behaviour (OCB) of its committed academics. The social exchange theory postulates that employees tend to display OCB when they know how their organisation would treat them. As B-School academics’ inclination towards OCB is less understood, this study examines the interaction between Procedural Justice (PJ), Perceived Organisational Support (POS) and Organisational Citizenship Behaviour (OCB) among B-School academics. Methods: A survey was carried out to collect data from B-School academics, 378 responses were collected from B-Schools from the state of Kerala, India. Data validity and reliability analyses, and direct and indirect effects of research variables were tested using Partial Least Square (PLS) path modelling. Results: The results indicate PJ positively influences POS as well as dimensions of the OCB for B-School academics. Contrary to previous OCB studies, this study finds that POS do not significantly relate to Courtesy. The findings also show that POS fully mediates PJ’s relationship with Altruism, Conscientiousness and Civic Virtues of B-School academics. Conclusion: This research explains the dynamics of PJ and POS towards OCB in a B-School setting. The academic setting of this study provides more insight into the relationships and provides insights into enhancing the organisational citizenship behaviour of academics in enhancing educational outcomes. Further, it also adds to existing understanding of organisational behaviour theory.

Keywords: Organisational citizenship behaviour; Perceived organisational support; Procedural justice; Business school; India (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:organi:v:54:y:2021:i:3:p:193-209:n:4

DOI: 10.2478/orga-2021-0013

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