Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

Špaček David
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Špaček David: Faculty of Economics and Administration, Masaryk University, Lipová 41a, Brno, Czech Republic

Review of Economic Perspectives, 2010, vol. 10, issue 4, 133-150

Abstract: The first part of the paper summarizes the specifics of quality and its management in public administration. The second part introduces the approach of the Czech central government to quality management promotion in public administration with regard to classification of approaches proposed by Löffler and Vintar (2004). The approach is more converging to Löffler and Vintar's ‘hands-on’ and supportive approach rather than to passive or control-orientation approaches.

Keywords: quality management promotion; public management; Czech public administration reform; quality management promotion; public management; Czech public administration reform (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:reoecp:v:10:y:2010:i:4:p:133-150:n:2

DOI: 10.2478/v10135-011-0002-2

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