The Strategic Development of Multicultural Competencies Through a Balanced Scorecard Approach

Woolliscroft Paul (), Caganova Dagmar (), Cambal Milos () and Makraiova Jana ()
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Woolliscroft Paul: Slovak University of Technology, Faculty of Materials Science and Technology in Trnava
Caganova Dagmar: Slovak University of Technology, Faculty of Materials Science and Technology in Trnava
Cambal Milos: Slovak University of Technology, Faculty of Materials Science and Technology in Trnava
Makraiova Jana: Slovak University of Technology, Faculty of Materials Science and Technology in Trnava

Research Papers Faculty of Materials Science and Technology Slovak University of Technology, 2013, vol. 21, issue Special-Issue, 161-166

Abstract: The need to develop a clear understanding of multicultural competencies is essential to fully develop a strategic approach to human capital management (HCM). As Slovak workplaces become more diverse, culture and intercultural management has gained greater significance and the adoption of a strategic approach is now critical to the success and competitive advantage of the organisation. Moreover, it is necessary to address this field of management to ensure the high performance of organisations, especially those operating within a global setting. The focus of the research is on the identification of multicultural competencies in the context of Slovak industrial enterprises to measure and identify linkages between cultural aspects and the strategic business performance.

Keywords: Globalisation; Multiculturality; Industrial Enterprises; Balanced Score Card; Human Capital Management; Performance (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:repfms:v:21:y:2013:i:special_issue:p:161-166:n:27

DOI: 10.2478/rput-2013-0027

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