Lithuanian Temporary Workers in Iceland in Another Economic Boom: Expectations and Experiences

Minelgaite Inga (), Christiansen Þóra H. () and Kristjánsdóttir Erla S. ()
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Minelgaite Inga: PhD, Associate Professor in Cross-cultural Leadership, University of Iceland, School of Business
Christiansen Þóra H.: Adjunct Professor, University of Iceland, School of Business
Kristjánsdóttir Erla S.: PhD, Associate Professor in Intercultural Communication, University of Iceland, School of Business

South East European Journal of Economics and Business, 2019, vol. 14, issue 1, 101-114

Abstract: Economic changes and a booming tourism industry in Iceland have triggered a rise in temporary workforce, where employees are brought to Iceland from Eastern Europe and other less economically developed countries. Major societal and economic shifts are evidenced by a doubled number of temporary staffing agencies and a ten-fold increase in foreign temporary agency workers. However, limited research exists regarding the phenomenon. Furthermore, the expectations of temporary work force in Iceland have not been researched. The study employed field survey methods to investigate pre-arrival expectations and post-arrival experiences of temporary agency workers regarding temporary agencies and Icelandic society. The findings indicate that the employees had relatively high expectations towards the temporary staffing agency and Icelandic society before arriving in Iceland. However, the findings also indicated unmet expectations in these respects. The study provides empirical data that serves as catalyst for both expectation management and better integration of foreign temporary workforce.

Keywords: Expectations; foreign temporary agency workers; temporary staffing agency; migration (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:seejeb:v:14:y:2019:i:1:p:101-114:n:8

DOI: 10.2478/jeb-2019-0008

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South East European Journal of Economics and Business is currently edited by Adnan Efendic, Vesna Babić-Hodović and Aziz Šunje

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