An Up-to-Date Overview of The Motivation-Performance Relationship: A Study on the Bosnian Banking Sector

Dede Fahri () and Kuşakcı Sümeyye ()
Additional contact information
Dede Fahri: MA, School of Business, Ibn Haldun University
Kuşakcı Sümeyye: Assistant Professor, School of Business, Ibn Haldun University, Adress: Başak Mah. Ordu Cad. No:3 P.K., 34480 Başakşehir/İstanbul, Türkiye

South East European Journal of Economics and Business, 2022, vol. 17, issue 2, 96-112

Abstract: This study aimed to examine the effect of motivation on work performance. A quantitative research was conducted with the participation of 188 employees working at Ziraat Bank of Bosnia-Herzegovina through a questionnaire consisting of demographic information form, performance, and motivation scales. The study concluded that gender, age, and duration of service in the current institution did not significantly affect performance and motivation. However, education level, marital status, income level, and total work experience made a significant difference in task performance, motivation, intrinsic motivation, and extrinsic motivation, respectively. Moreover, while a moderately positive relationship was found between task performance and intrinsic motivation, contextual performance was determined to be associated with intrinsic and extrinsic motivation moderately and weakly, respectively. On the other hand, work performance had a moderate positive relationship with job motivation. According to the result of regression analysis, job performance is affected positively by intrinsic and negatively by extrinsic motivation.

Keywords: Bosnia and Herzegovina; Ziraat Bank; Motivation; Work Performance; Intrinsic Motivation; Extrinsic Motivation (search for similar items in EconPapers)
JEL-codes: D23 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/jeb-2022-0017 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:seejeb:v:17:y:2022:i:2:p:96-112:n:2

DOI: 10.2478/jeb-2022-0017

Access Statistics for this article

South East European Journal of Economics and Business is currently edited by Adnan Efendic, Vesna Babić-Hodović and Aziz Šunje

More articles in South East European Journal of Economics and Business from Sciendo
Bibliographic data for series maintained by Peter Golla ().