Examining the role of knowledge sharing among stakeholders and firm innovation performance: Moderating role of technology usage

Ranjan Chaudhuri, Sheshadri Chatterjee, Demetris Vrontis and Gianpaolo Basile

Business Ethics, the Environment & Responsibility, 2025, vol. 34, issue 1, 43-57

Abstract: Knowledge sharing is a typical activity of using different ways to share ideas, skills, expertise, and opinions among friends, family members, peers, communities, and employees. Knowledge can be shared with a firm's internal and external stakeholders, and it can improve process efficiency as well as product quality. Not many studies have examined the influence of knowledge sharing among different stakeholders of a firm and its impact on a firm's innovative performance. Also, studies that understand the role of modern technology usage in firm innovation performance are scant. Using stakeholder theory, other views, and existing literature, we have developed a theoretical model that was validated using the PLS‐SEM technique to analyze 341 respondents from different firms in India. The study demonstrates that knowledge sharing has a significant impact among stakeholders on improving firm innovation performance. The study also finds that stakeholder usage of modern technology has a significant moderating impact on the relationship between process innovation, product innovation, and innovation performance of firms.

Date: 2025
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https://doi.org/10.1111/beer.12575

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Persistent link: https://EconPapers.repec.org/RePEc:wly:buseth:v:34:y:2025:i:1:p:43-57

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