EconPapers    
Economics at your fingertips  
 

Pride or Embarrassment? Employees’ Emotions and Corporate Social Responsibility

Tiina Onkila

Corporate Social Responsibility and Environmental Management, 2015, vol. 22, issue 4, 222-236

Abstract: This study explores how the employees of a financial firm use emotional arguments to construct different views of their employer's corporate social responsibility (CSR). It is theoretically based on the recent literature regarding employee perspectives of CSR, and especially on the role of emotions in CSR. Furthermore, the study utilizes rhetorical theory as a framework for data analysis. A qualitative study, based on face‐to‐face interviews, was conducted among 27 employees in a Finnish financial firm. The study identifies six categories of emotional arguments the employees used to construct views of where their employing organization's CSR is derived from. These categories relate positive emotions to satisfaction with the employing organization's CSR and negative emotions to dissatisfaction. The results show that employees also experience external pressures for CSR, but only implicitly, because they do not wish be embarrassed by their employer. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment

Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (34)

Downloads: (external link)
https://doi.org/10.1002/csr.1340

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wly:corsem:v:22:y:2015:i:4:p:222-236

Access Statistics for this article

More articles in Corporate Social Responsibility and Environmental Management from John Wiley & Sons
Bibliographic data for series maintained by Wiley Content Delivery ().

 
Page updated 2025-03-20
Handle: RePEc:wly:corsem:v:22:y:2015:i:4:p:222-236