Corporate social responsibility (environment, product, diversity, employee, and community) and the hotel employees' job performance: Exploring the role of the employment types

Jongsik Yu, Linda Heejung Lho and Heesup Han

Corporate Social Responsibility and Environmental Management, 2022, vol. 29, issue 5, 1825-1838

Abstract: This study attempted to verify the influence of hotel corporations' social responsibility activities on perceived job performance. To achieve the purpose of this study, five new sub‐factors (environment, product, diversity, employee, and community) were suggested for the social responsibility activities of hotel corporations. A quantitative analysis was performed to obtain research objectives using SPSS 22 and AMOS 22. Our results evidenced that corporations' social responsibility activities enhanced perceived job performances of the hotel employees. Additionally, employment type of the employees in the relationship between CSR and the job performance showed significant moderating influence. This study provides a very meaningful and important insight that the social responsibility activities of hotel corporations have a significant influence on the improved performance of the hotel employees.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:wly:corsem:v:29:y:2022:i:5:p:1825-1838

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