Strategic diagnostics and management decision making: a hybrid knowledge‐based approach

Luiz Moutinho, Paulo Rita and Shuliang Li

Intelligent Systems in Accounting, Finance and Management, 2006, vol. 14, issue 3, 129-155

Abstract: A conceptual model is introduced whereby the focus is placed on environmental scanning, diagnostics and decision‐making on the basis of managerial judgement through the application of tools such as intelligent agents, hybrid intelligent systems, scenario analysis and knowledge‐based systems. The model has a critical stage as an antecedent to the strategic advice that encompasses the issues of strategic fit to purpose (theme, industry, company and strategic business unit‐driven). A number of applications dealing with these four layers are shown, as well as an illustration of hybrid intelligent systems for strategic marketing planning. Copyright © 2007 John Wiley & Sons, Ltd.

Date: 2006
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