The impact of primary nursing care pattern: Results from a before–after study

Alberto Dal Molin, Claudia Gatta, Chiara Boggio Gilot, Rachele Ferrua, Tiziana Cena, Marie Manthey and Antonella Croso

Journal of Clinical Nursing, 2018, vol. 27, issue 5-6, 1094-1102

Abstract: Aims and objectives To explore the effect of “Primary Nursing” on nursing‐sensitive patient outcomes, staff‐related outcomes and organisation‐related outcomes. Background Primary nursing is one example of a care pattern that has recently been implemented in many countries. Design Before–after study. Methods This study was conducted in an Italian hospital. We observed patient‐related outcomes (pressure ulcers, falls, urinary tract infection and venous catheter infection) in 2,857 inpatients before the implementation of primary nursing and in 3,169 inpatients after its implementation. Staff‐related outcomes (nursing competence and diagnostic thinking) and organisation‐related outcomes (empowerment and team climate) were collected from 369 nurses. From a subgroup of inpatients, we collected data regarding their satisfaction with the care provided. Results After the implementation of primary nursing, some nursing competencies and diagnostic thinking were improved, so were organisation‐related outcomes. Our data showed that the number of inpatients with urinary catheter infections (5.5% vs. 4.3%) and venous catheter infections (peripheral: 2.2% vs. 1%; central: 5.6% vs. 1%) was significantly decreased; also, the numbers of falls (2.4% vs. 1.9%) and pressure ulcers (4.8% vs. 4%) decreased, although these decreases were not statistically significant. Overall, the implementation of primary nursing increased patient satisfaction with nursing care (193.57 vs. 210.21). Conclusions Primary nursing improved staff‐related outcomes, nursing‐sensitive patient outcomes and organisation outcomes. Relevance to clinical practice Our results show that primary nursing has the potential to positively impact on inpatients, nurses and organisations. Moreover, the implementation of this care pattern is feasible.

Date: 2018
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