Total quality management in govenment: A practical guide for the real world, by Steven Cohen and Ronald Brand. San Francisco: Jossey-Bass, 1993, 230 pp. Price: $25.95 cloth

Janet Rothenberg Pack and Michael Barzelay
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Janet Rothenberg Pack: Associate Professor of Public Policy at the John F. Kennedy School of Government, Harvard University, Postal: Associate Professor of Public Policy at the John F. Kennedy School of Government, Harvard University

Journal of Policy Analysis and Management, 1994, vol. 13, issue 3, 590-593

Date: 1994
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Persistent link: https://EconPapers.repec.org/RePEc:wly:jpamgt:v:13:y:1994:i:3:p:590-593

DOI: 10.2307/3325397

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