The Customer Is Always Wrong
Laurence E. Lynn
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Laurence E. Lynn: Irving B. Harris Graduate School of Public Policy Studies, The University of Chicago, Postal: Irving B. Harris Graduate School of Public Policy Studies, The University of Chicago
Journal of Policy Analysis and Management, 2001, vol. 20, issue 2, 337-340
Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:wly:jpamgt:v:20:y:2001:i:2:p:337-340
DOI: 10.1002/pam.2028
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