Who's boss? Physiological measures during performance assessment

Michela Balconi, Irene Venturella, Giulia Fronda and Maria Elide Vanutelli

Managerial and Decision Economics, 2019, vol. 40, issue 2, 213-219

Abstract: Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.

Date: 2019
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https://doi.org/10.1002/mde.2997

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Persistent link: https://EconPapers.repec.org/RePEc:wly:mgtdec:v:40:y:2019:i:2:p:213-219

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