A comparison of queue disciplines when service orientation times occur

D. P. Gaver

Naval Research Logistics Quarterly, 1963, vol. 10, issue 1, 219-235

Abstract: A single manufacturing facility (server) is confronted with stationary Poisson demands. Each demand belongs to one of two classes, A or B. Manufacturing (service) times are independently and arbitrarily distributed random variables. In addition, orientation times are required when a switch is made from A customers to B customers. Two disciplines describing the order of service are discussed: “first‐come, first‐served,” and a preemptive priority procedure. Long‐run delays for the “first‐come, first‐served” disciplines are given. It is shown that, when orientation times occur, “first‐come, first‐served” may cause the system to saturate for smaller total demand rate than will a priority discipline that economizes on orientations.

Date: 1963
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Persistent link: https://EconPapers.repec.org/RePEc:wly:navlog:v:10:y:1963:i:1:p:219-235

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