A componentwise index of service measurement in multi‐component systems

Sridhar Seshadri () and Jayashankar M. Swaminathan

Naval Research Logistics (NRL), 2003, vol. 50, issue 2, 184-194

Abstract: In this paper we present a componentwise delay measure for estimating and improving the expected delays experienced by customers in a multi‐component inventory/assembly system. We show that this measure is easily computed. Further, in an environment where the performance of each of the item delays could be improved with investment, we present a solution that aims to minimize this measure and, in effect, minimizes the average waiting time experienced by customers. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 50: 2003

Date: 2003
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Persistent link: https://EconPapers.repec.org/RePEc:wly:navres:v:50:y:2003:i:2:p:184-194

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