Exploration of difficult conversations among Australian paramedics

Brett Williams, Bronwyn Beovich, Geoff Flemming, Grant Donovan and Ian Patrick

Nursing & Health Sciences, 2017, vol. 19, issue 3, 358-365

Abstract: Previous studies indicate that healthcare professionals find it challenging to engage in difficult conversations regarding concerning behavior of colleagues. As a result, these conversations are often avoided. The inability to have these difficult conversations is associated with poorer patient outcomes, staff commitment, discretionary effort, and employee satisfaction. This descriptive study used an online questionnaire to examine responses of paramedics employed by Ambulance Victoria (Australia) regarding difficult conversations between colleagues about concerning behavior of co‐workers. The results suggest that, like other healthcare professions, many paramedics find it challenging to raise these concerns. To the best knowledge of the authors, this is the first study of its type to be undertaken within the paramedic profession and provides a platform for further research within this and other health professions.

Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1111/nhs.12354

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wly:nuhsci:v:19:y:2017:i:3:p:358-365

Access Statistics for this article

More articles in Nursing & Health Sciences from John Wiley & Sons
Bibliographic data for series maintained by Wiley Content Delivery ().