A portrait of a CMMISM level 4 effort

Craig Hollenbach and Doug Smith

Systems Engineering, 2002, vol. 5, issue 1, 52-61

Abstract: There is a significant amount of confusion over the quantitative and statistical nature of SW − CMM®‡ Level 4 within the assessment and improvement communities. Past SEI surveys of Level 4 and 5 companies have found a lack of consensus on what constitutes the necessary characteristics for Level 4. While the CMMISM model is an attempt to rectify this situation, experience with the CMMISM is limited. This article describes what a CMMISM Level 4 effort looks like by describing Northrop Grumman Information Technology's quantitative management program. Even though Northrop Grumman Information Technology has not been evaluated against the CMMISM, the authors have verified with the CMMISM model team that their processes meet the intent of the CMMISM model. This paper provides actual objectives, measures, results, and baselines that show how the specific goals and practices of the CMMISM Level 4 process areas can be implemented. The article provides a picture of how quantitative measures can be derived from business objectives, tracked at the project level using statistical process control, and meaningfully analyzed at the organizational level. © 2002 Wiley Periodicals, Inc. Syst Eng 5: 52–61, 2002; DOI 10.1002/sys.10012

Date: 2002
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Persistent link: https://EconPapers.repec.org/RePEc:wly:syseng:v:5:y:2002:i:1:p:52-61

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