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Value streams in science & technology: A case study of value creation and intelligent tutoring systems

William B. Rouse and Kenneth R. Boff

Systems Engineering, 2003, vol. 6, issue 2, 76-91

Abstract: Science and technology (S&T) involves a broad community of investors, sponsors, investigators, adopters, and end‐users. This wide range of stakeholders adds value in a variety of ways, resulting in what are termed value streams. This article focuses on elaborating and formalizing S&T value streams. This formulation is evaluated in the context of a case study of computer‐based intelligent tutoring systems. The value streams identified in this context span several decades of S&T investments, R&D in numerous organizations, and deployments in a variety of school settings. Insights gained from this case study enable proposing a general model of value creation in S&T. The phenomena embodied in this model suggest several central hypotheses. Approaches to evaluating these hypotheses are discussed. © 2003 Wiley Periodicals, Inc. Syst Eng 6: 76–91, 2003

Date: 2003
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Citations: View citations in EconPapers (4)

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