WARRANTY SERVICING WITH A BROWN–PROSCHAN REPAIR OPTION

Rudrani Banerjee () and Manish C. Bhattacharjee ()
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Rudrani Banerjee: Applied Statistics Division, Indian Statistical Institute, 203, B. T. Road, Kolkata 700108, India
Manish C. Bhattacharjee: Center for Applied Mathematics & Statistics, Department of Mathematical Sciences, New Jersey Institute of Technology, Newark, NJ 07102, USA

Asia-Pacific Journal of Operational Research (APJOR), 2012, vol. 29, issue 03, 1-13

Abstract: Reducing warranty servicing costs are of great interest to product manufacturers or sellers who are contractually bound to provide post-sales support, up to a specified warranty period, usually in the form of some remedial action that restores a failed item to a functioning condition. Here, in the spirit of Jack et al. (2009) strategy based on partitioning the effective warranty period into three intervals, we consider and analyze the cost of a new two-dimensional warranty servicing strategy, that probabilistically exercises a choice between a replacement and a minimal repair to rectify the first failure if any, in the middle interval. The behavior of the expected cost is numerical illustration with Weibull failure model.

Keywords: Two-dimensional warranty; repair-replace strategy; expected servicing cost (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S0217595912400234

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