DEVELOPMENT OF AGENT-BASED E-COMMERCE SYSTEMS USING SEMIOTIC APPROACH AND DEMO TRANSACTION CONCEPT

Joseph Barjis (), Samuel Chong (), Jan L. G. Dietz () and Kecheng Liu ()
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Joseph Barjis: Department of Computer Science, The University of Reading, P.O. Box 225, Whiteknights, Reading, RG6 6AY, United Kingdom
Samuel Chong: School of Computing, Staffordshire University, Stafford, Beaconside, ST18 0AD, England, UK
Jan L. G. Dietz: Department of Information Systems & Software Engineering, Delft University of Technology, P.O. Box 356, 2600 AJ, Delft, The Netherlands
Kecheng Liu: School of Computing, Staffordshire University, Stafford, Beaconside, ST18 0AD, England, UK

International Journal of Information Technology & Decision Making (IJITDM), 2002, vol. 01, issue 03, 491-510

Abstract: As software agents get more sophisticated, it becomes difficult to understand and model such systems. This paper contends that all developers bring to the task of development some implicit or explicit assumptions of the agent communication pattern. This issue is not readily addressed in current literature and represents a gap in knowledge. For this purpose, a generic pattern of inter-agent communication is introduced and discussed in this paper. For better understanding and modelling of agent-based e-commerce systems, the semiotic approach and the DEMO transaction concept are briefly introduced. It is shown that the semiotic approach offers a unifying framework for identifying the roles of agents, the responsible human agents and the right/constraints associated with each role. The DEMO transaction concept is applied to model the communicative interaction between agents.

Keywords: Software agent; agent communication; Semiotics; DEMO methodology (search for similar items in EconPapers)
Date: 2002
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DOI: 10.1142/S0219622002000312

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