MULTICRITERIAL RANKING APPROACH FOR EVALUATING BANK BRANCH PERFORMANCE

Fuad Aleskerov, Hasan Ersel () and Reha Yolalan ()
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Hasan Ersel: Yapı Kredi Bank, Levent, Istanbul, 80620, Turkey
Reha Yolalan: Yapı Kredi Bank, Levent, Istanbul, 80620, Turkey

International Journal of Information Technology & Decision Making (IJITDM), 2004, vol. 03, issue 02, 321-335

Abstract: 14 ranking methods based on multiple criteria are suggested for evaluating the performance of the bank branches. The methods are explained via an illustrative example, and some of them are applied to a real-life data for 23 retail bank branches in a large-scale private Turkish commercial bank.

Keywords: Bank branches; efficiency measurement; ranking methods; multicriterial evaluation (search for similar items in EconPapers)
Date: 2004
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Citations: View citations in EconPapers (4)

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DOI: 10.1142/S021962200400101X

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