THE EVALUATION OF INFORMATION TECHNOLOGY PROJECTS: A FUZZY MULTICRITERIA DECISION-MAKING APPROACH

Nikolaos S. Thomaidis (), Nikitas Nikitakos () and Georgios D. Dounias ()
Additional contact information
Nikolaos S. Thomaidis: Decision & Management Engineering Lab, Department of Financial Engineering & Management, School of Business Studies, University of the Aegean, 31 Fostini Str., GR 82100 Chios, Greece
Nikitas Nikitakos: Department of Shipping Trade & Transport, School of Business Studies, University of the Aegean, 8A Korai Str., GR, 82100, Chios, Greece
Georgios D. Dounias: Decision & Management Engineering Lab, Department of Financial Engineering & Management, School of Business Studies, University of the Aegean, 31 Fostini Str., GR 82100, Chios, Greece

International Journal of Information Technology & Decision Making (IJITDM), 2006, vol. 05, issue 01, 89-122

Abstract: This paper presents a fuzzy set-based approach to the evaluation of information technology (IT) projects. We assume a multi-criteria decision-making framework, where sets of general and domain-specific criteria are used to judge the relative performance of alternative technologies. The methodology was originally developed forDIAS.net, an EU project aiming at the development of the Information Society in insular and isolated regions of Europe. In this paper, we present many aspects of our evaluation framework, including the synthesis of evaluation teams, the assessment of the importance of criteria, the evaluation of the performance of the alternatives and the final ranking and selection of projects. The methodology presented has the innovative feature of embodying techniques offuzzy sets theoryinto the classical multi-criteria decision analysis. This combination enables us to handle efficiently the subjectiveness that often characterizes expert judgements on a decision problem. Fuzzy linguistic terms, such as "poor," "fair," "very important," etc. are proposed for assessing the relative merit of alternatives and criteria. The paper concludes by exploring the potentiality of the above methodology in providing a flexible and robust IT evaluation framework.

Keywords: Information technology projects; multi-criteria decision analysis; fuzzy sets (search for similar items in EconPapers)
Date: 2006
References: View complete reference list from CitEc
Citations: View citations in EconPapers (5)

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219622006001897
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijitdm:v:05:y:2006:i:01:n:s0219622006001897

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219622006001897

Access Statistics for this article

International Journal of Information Technology & Decision Making (IJITDM) is currently edited by Yong Shi

More articles in International Journal of Information Technology & Decision Making (IJITDM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().