USAGE AND PERCEIVED IMPACT OF DATA WAREHOUSES: A STUDY IN KOREAN FINANCIAL COMPANIES

Soongoo Hong (), Pairin Katerattanakul (), Suk-Ki Hong () and Qing Cao ()
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Soongoo Hong: Department of Management Information Systems, College of Business Administration, Dong-A University, Pusan, Korea, 604-714, Korea
Pairin Katerattanakul: Department of Business Information Systems, Haworth College of Business, Western Michigan University, Kalamazoo, MI 49008-5412, USA
Suk-Ki Hong: Department of Management, College of Business & Economics, Dankook University, Seoul, Korea
Qing Cao: Management Information Systems, Henry W. Bloch School of Business & Public Administration, University of Missouri-Kansas City, Kansas City, MO 64110, USA

International Journal of Information Technology & Decision Making (IJITDM), 2006, vol. 05, issue 02, 297-315

Abstract: Although several previous studies have investigated the success factors and implementations of data warehouses, only few of them have explored the end-users' perceptions of data warehouses. Moreover, none of these previous studies were conducted in a company outside North America. Thus, this study was conducted to identify the data warehousing system characteristics affecting end-users' usage and perceived impact of using data warehouses in Korean financial companies. A research model for end-users' usage and perceived impact of using data warehouses was developed based on the Technology Acceptance Model and the IS Success Model. Then, a survey questionnaire was design to collect data from the data warehousing users in four leading Korean financial companies. We analyzed these data to test the proposed hypotheses by using Structural Equation Modeling. Results of this study suggest that Data Quality and End-user Support and Training are significant system characteristics affecting end-users' usage of data warehouses and perceived impact of data warehouses.

Keywords: Data warehouse; user's perceptions; IS success; critical success factors; technology acceptance (search for similar items in EconPapers)
Date: 2006
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DOI: 10.1142/S0219622006001927

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