A SYSTEMATIC APPROACH FOR THE SELECTION OF BUSINESS PROCESSES FOR E-ENABLEMENT

Sa'ed M. Salhieh ()
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Sa'ed M. Salhieh: Industrial Engineering Department, Faculty of Engineering and Technology, The University of Jordan, Amman, 11942, Jordan

International Journal of Information Technology & Decision Making (IJITDM), 2007, vol. 06, issue 04, 649-669

Abstract: This paper introduces a selection approach that conveys to management where to focus organizational resources to gain the maximum benefit of converting to e-business, by making an educated decision regarding which business processes should be e-enabled (converted to electronic delivery) first. The selection model is based on criteria developed using two proposed axioms: the benefit axiom and the effort axiom. The benefit axiom addresses the company's needs in terms of expected gains manifested in cost saving and/or time savings; while the effort axiom addresses the technical point of view of e-enablement in terms of the amount of effort needed to e-enable business processes. The two axioms are incorporated to construct a multi-criteria selection model using the Analytic Hierarchy Process.

Keywords: E-enablement; e-business; selection model; analytic hierarchy process (search for similar items in EconPapers)
Date: 2007
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S021962200700268X

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