Applications of Mobile Payment Services in Financial Strategies: State-of-the-Art, Taxonomy and Upcoming Directions with a Focus on Pandemic Crisis

Yijie Liu, Jialing Li (), Ahmad Latifian and Faradillah Amalia Rivai
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Yijie Liu: Chongqing Creation Vocational College, Yongchuan 402160, Chongqing, P. R. China
Jialing Li: ��College of Engineering Management, Nueva Ecija University of Science and Technology, Cabanatuan Philippines
Ahmad Latifian: ��Department of Management, Faculty of Economics and Administrative Sciences, Ferdowsi University of Mashhad (FUM), Mashahd, Iran
Faradillah Amalia Rivai: �Department of Accounting, Future Technology Research Center, National Yunlin University of Science and Technology, 123 University Road, Section 3, Douliou, Yunlin 64002, Taiwan

International Journal of Information Technology & Decision Making (IJITDM), 2024, vol. 23, issue 02, 687-713

Abstract: Amid the pandemic infection, people are bound to use contactless mobile payment (M-Payment) services. M-Payment is a payment method using an application in a mobile device, such as a mobile phone, and gadget. Owing to the convenience, reliability and contact-free feature of M-Payment, it has been diffusely adopted to reduce the direct and indirect contacts in transactions, allowing social distancing to be maintained and facilitating the stabilization of the social economy. Consequently, it has become one of the day’s most important topics. Therefore, the purpose of this study is to provide a systematic literature review (SLR) on the applications of M-payment services in financial strategies, focusing on the pandemic crisis. 19 papers were collected and divided into three groups for further analysis. The results showed that M-Payments applications in financial strategies during the pandemic crisis could help reduce the spread of infection risks by hastening the transition to touchless habits.

Keywords: Payment; COVID-19; mobile; mobile payment; Fintech; finance; pandemic (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1142/S021962202350027X

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