DEVELOPMENT AND APPLICATION OF AN ELECTRONIC-MANUFACTURING SELECTION FRAMEWORK FOR SMEs

Boon L. Tan () and David J. Bennett ()
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Boon L. Tan: Sunderland Business School, University of Sunderland, St. Peter's Way, Sunderland SR6 0DD, UK
David J. Bennett: Technology and Operations Management Research Group, Aston Business School, Aston University, Aston Street, Birmingham B4 7ET, UK

International Journal of Innovation and Technology Management (IJITM), 2007, vol. 04, issue 03, 241-265

Abstract: With a wide diversity of available technologies, it is extremely problematic for SMEs to identify, plan, prioritize and use the correct strategy. Electronic-manufacturing has been evolving for some time, but currently an effective planning framework to assist managers with implementing electronic-manufacturing planning is still lacking. A framework, built around three elements: the Balanced Scorecard, Quality Function Deployment and Value Chain Analysis, is proposed here to assist SMEs in managing complexity in e-manufacturing planning. A case study, carried out in Singapore, demonstrates the practicality and utility of the framework in the context of a real business environment.

Keywords: e-Manufacturing; SME; QFD; BSC; VCA; selection framework (search for similar items in EconPapers)
Date: 2007
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DOI: 10.1142/S0219877007000849

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