EconPapers    
Economics at your fingertips  
 

SERVICE BUSINESS PLANNING TOWARDS SHARED SERVICE ROADMAPPING — AN APPLICATION TO RF-ID USING SERVICE IN THE RESEARCH ACTIVITIES OF A JAPANESE INDUSTRIAL ASSOCIATION

Kotaro Nakamura () and Akio Kameoka
Additional contact information
Kotaro Nakamura: School of Knowledge Science, Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi City, Ishikawa 923-1292, Japan
Akio Kameoka: School of Knowledge Science, Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi City, Ishikawa 923-1292, Japan

International Journal of Innovation and Technology Management (IJITM), 2007, vol. 04, issue 04, 511-535

Abstract: A common business conceptual framework is indispensable for achieving the necessary level of collaboration among interlinked business players for planning the timeframe of modern multi-layered technology-intensive services. This paper proposes a service conceptual framework using a hierarchical classification with five needs levels based on Maslow's needs theory and three customer segments. This framework was used as a basis for wide intra-industry collaboration towards performing the roadmappings to be shared for services using RF identification technology. Action research demonstrated the framework's viability for enhancing the intellectual productivity of an interdisciplinary team of collaborating business planners and engineers.

Keywords: Service; conceptual framework; roadmapping; RF-ID (search for similar items in EconPapers)
Date: 2007
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S021987700700120X
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijitmx:v:04:y:2007:i:04:n:s021987700700120x

Ordering information: This journal article can be ordered from

DOI: 10.1142/S021987700700120X

Access Statistics for this article

International Journal of Innovation and Technology Management (IJITM) is currently edited by H K Tang

More articles in International Journal of Innovation and Technology Management (IJITM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().

 
Page updated 2025-03-20
Handle: RePEc:wsi:ijitmx:v:04:y:2007:i:04:n:s021987700700120x