SERVICE ORIENTED TECHNOLOGY MANAGEMENT TO IMPROVE ORGANIZATIONAL AGILITY

Haluk Demirkan () and Michael Goul ()
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Haluk Demirkan: W. P. Carey School of Business, Arizona State University, Tempe, AZ 85287, USA
Michael Goul: W. P. Carey School of Business, Arizona State University, Tempe, AZ 85287, USA

International Journal of Innovation and Technology Management (IJITM), 2009, vol. 06, issue 01, 1-16

Abstract: The service orientation — coupled with dynamic choreography of business processes, service oriented architectures and service oriented infrastructures — is a developing structure that carries with it the potential to improve agility in today's complex business environments. But because of the newness of the concept and the limited number of large-scale organizations ready or willing to be "early adopters," it is difficult to predict the organizational and technical impacts, understand the critical issues, or perform rigorous research on services computing. So, how should a company begin assessing the real impacts of these service orientation paradigm shifts? In this article, we established an integrated assessment process for creating an organizational roadmap to realize visions of how to deliver reliable, scalable enterprise processes built upon services-computing.

Keywords: Integrating business with technology; emerging technologies; service oriented enterprise (search for similar items in EconPapers)
Date: 2009
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DOI: 10.1142/S0219877009001509

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