THE ICT-SUPPORTED UNIFIED PROCESS MODEL OF OFFSHORE OUTSOURCING OF SOFTWARE PRODUCTION: EXPLORATORY EXAMINATION AND VALIDATION

Anicet Yalaho and Nazmun Nahar
Additional contact information
Anicet Yalaho: Department of Computer Science and Information Systems, University of Jyväskylä, P.O. Box 35, FIN- 40014 Jyväskylä, Finland
Nazmun Nahar: Department of Computer Science and Information Systems, University of Jyväskylä, P.O. Box 35, FIN- 40014 Jyväskylä, Finland

International Journal of Innovation and Technology Management (IJITM), 2009, vol. 06, issue 01, 59-96

Abstract: Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers in relation to IT outsourcing, have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significant lack of studies dealing with the management of offshore outsourcing of software production from both the vendor's and client's perspectives. Thus, there is a great need to study such a multifaceted and complex phenomenon more deeply for both scenarios to find out the best practices for managing the unified process. In this study, we utilize the conceptual framework of The ICT-supported Unified Process Model of Offshore Software Production Outsourcing as our research model. We then validate this model by reviewing the vast extant literature, and by conducting multiple case studies from both the vendor's and client's viewpoints, where professionals with extensive experience in managing offshore outsourcing of software production are interviewed. The implications of the findings are discussed for both practical and research purposes.

Keywords: Information and communication technology; outsourcing; offshore outsourcing; offshore software production; relationship management; unified process; cross-case validation (search for similar items in EconPapers)
Date: 2009
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219877009001546
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijitmx:v:06:y:2009:i:01:n:s0219877009001546

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219877009001546

Access Statistics for this article

International Journal of Innovation and Technology Management (IJITM) is currently edited by H K Tang

More articles in International Journal of Innovation and Technology Management (IJITM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().