SUSTAINABLE IT SERVICES: DEVELOPING A STRATEGY FRAMEWORK

Robert R. Harmon () and Nora Moolenkamp ()
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Robert R. Harmon: School of Business, Portland State University, Portland, OR 97207, USA
Nora Moolenkamp: IT Customer Capability/Marketing Solutions, Intel Corporation, Hillsboro, OR 97124, USA

International Journal of Innovation and Technology Management (IJITM), 2012, vol. 09, issue 02, 1-23

Abstract: Sustainable Information Technology (IT) refers to the practice of utilizing computing resources more efficiently while maintaining or increasing overall performance. Sustainable IT's first wave is often referred to as "green IT" and primarily focuses on reducing energy costs and carbon footprints of datacenters and IT operations. However, it is the emerging second wave, which emphasizes the role of IT services as an enabler of the overall corporate sustainability strategy that may hold the most promise for sustainability-based innovation. This paper provides a review of the literature on the current state of sustainable IT and presents a strategy framework for its future development.

Keywords: Sustainable IT; sustainable IT services; green IT; green computing; strategy framework (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1142/S0219877012500149

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