HOW TO BETTER IDENTIFY AND MEASURE R&D IN SERVICES: CONSTRAINTS IN BRAZILIAN HOSPITALS

Cariza Teixeira Bohrer () and Eduardo Raupp de Vargas ()
Additional contact information
Cariza Teixeira Bohrer: Graduating Department of Business Administration, University of Brasília (UnB), Campus Darcy Ribeiro, ICC, Ala Norte, Subsolo, Módulo 25, Brasília — DF, ZIP: 70910-900, Brazil
Eduardo Raupp de Vargas: Graduating Department of Business Administration, University of Brasília (UnB), Campus Darcy Ribeiro, ICC, Ala Norte, Subsolo, Módulo 25, Brasília — DF, ZIP: 70910-900, Brazil

International Journal of Innovation and Technology Management (IJITM), 2013, vol. 10, issue 03, 1-20

Abstract: This paper proposes a reflection to induce a better understanding of R&D in services, based on case studies carried out in Brazilian University Hospitals (UHs). The results show that the generation and increase of the stock of knowledge in services go beyond those reported in the material component. We also found that a diversity of actors contributed in an informal way to these dynamics. Concerning R&D funding, we noticed that service R&D is not always planned through a formal project. Then we suggested expanded R&D indicators which seems to contribute to the improvement of statistics related to R&D in services.

Keywords: Service R&D; R&D indicators in services; hospital service sector (search for similar items in EconPapers)
Date: 2013
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219877013400130
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijitmx:v:10:y:2013:i:03:n:s0219877013400130

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219877013400130

Access Statistics for this article

International Journal of Innovation and Technology Management (IJITM) is currently edited by H K Tang

More articles in International Journal of Innovation and Technology Management (IJITM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().