FACTORS INFLUENCING VICARIOUS LEARNING MECHANISM EFFECTIVENESS WITHIN ORGANIZATIONS

John R. Voit () and Colin G. Drury ()
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John R. Voit: Department of Industrial and Systems Engineering, State University of New York at Buffalo, Buffalo, New York 14260-2050, USA
Colin G. Drury: Department of Industrial and Systems Engineering, State University of New York at Buffalo, Buffalo, New York 14260-2050, USA

International Journal of Innovation and Technology Management (IJITM), 2013, vol. 10, issue 06, 1-24

Abstract: As organizations become larger it becomes increasingly difficult to sharelessons-learnedacross their disconnected units allowing individuals to learn vicariously from each other's experiences. This lesson-learned information is often unsolicited by the recipient group or individual and required an individual or group to react to the information to yield benefits for the organization. Data was collected using 39 interviews and 582 survey responses that proved the effects of information usefulness, related human intermediary activities, and an individual's perceived discretion have on the review and subsequent adoption of unsolicited lessons-learned information.

Keywords: Vicarious learning; lessons-learned; survey (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1142/S0219877013400257

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