World Class Manufacturing Operations Management: Scale Development and LHEMI Model Proposition

Paulo S. G. Oliveira, Luciano F. da Silva (), Dirceu d’Silva (), Maria C. Tecilla and Rodrigo C. da Silva
Additional contact information
Paulo S. G. Oliveira: Universidade Anhembi Morumbi, R. Casa do Ator, 275 – Vila Olímpia, São Paulo – SP, 04546-001, Brazil
Luciano F. da Silva: #x2020;Universidade Nove de Julho — Uninove, Av. Dr. Adolpho Pinto, 109 – Barra Funda, São Paulo – SP, Brasil – Zip Code 01156-050, Brazil
Dirceu d’Silva: #x2021;Universidade de Campinas (UNICAMP), Cidade Universitária Zeferino Vaz – Barão Geraldo, Campinas – SP, 13083-970, Brazil
Maria C. Tecilla: #xA7;FMU (Centro Universitário das Faculdades Metropolitanas Unidas), Av. da Liberdade, 899 – Liberdade, São Paulo – SP, 01503-001, Brazil
Rodrigo C. da Silva: #xB6;FIA (Fundação Instituto de Administração), Av. das Nações Unidas, 7221 – Pinheiros, São Paulo – SP, 05425-902, Brazil

International Journal of Innovation and Technology Management (IJITM), 2018, vol. 15, issue 05, 1-29

Abstract: This paper aims to create a quantitative model of World Class Manufacturing (WCM) using the findings of Oliveira (2015) who identified six constructs using the PLS-PM method to create a WCM-LHEMI model, which is an acronym for Lean Manufacturing, Human Resource Management, Environmental Practices, and Marketing Integration. We created a questionnaire using the variables that exploratory factor analyses identified as consistent and distributed it to 1000 professionals using the LinkedIn professional network. From these, our final sample consisted of 180 completed questionnaires, which exceeded the 68 answers needed to have an adequate sample based on suggestions by G*Power Software. Eleven hypotheses were analyzed and six were accepted and considered valid. A goal of this research was to examine the professional’s perception about the need for enterprises to have environmental practices to become WCM enterprises. A main contribution of this study was to propose a WCM model using professional perceptions about what denotes a WCM enterprise through a PLS Statistics method.

Keywords: World class manufacturing; change management; new product development; concurrent engineering; green products design (search for similar items in EconPapers)
Date: 2018
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DOI: 10.1142/S0219877018500426

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