Matching Co-innovation Project Types to Diverse Customer Relationships: Perspective of an Industrial Technology Supplier

Tuula Lehtimäki () and Hanna Komulainen
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Tuula Lehtimäki: Oulu Business School, University of Oulu, P.O. Box 4600, FI-90014, Finland
Hanna Komulainen: Oulu Business School, University of Oulu, P.O. Box 4600, FI-90014, Finland

International Journal of Innovation and Technology Management (IJITM), 2021, vol. 18, issue 01, 1-29

Abstract: Co-innovation between suppliers and their customers provides important benefits but is not without challenges. Especially in technologically complex industrial context co-innovation projects need careful planning and preparing. Through eight cases, this qualitative study takes the perspective of the supplier and empirically identifies three types of supplier-customer co-innovation projects and for each project type, the supplier’s co-innovation goal, potential matching customer relationships, and related managerial benefits and challenges are described. The results contribute to the co-innovation research by presenting a framework for matching supplier’s co-innovation goals to customer relationship types, which brings out the variety of co-innovation projects that even a single supplier can face and must manage.

Keywords: Co-innovation management; case study; buyer–supplier collaboration; innovation management; supplier–customer relationship (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1142/S0219877020500480

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