Critical Success Factors in Adoption of Wearable Technology Devices for Seniors in Thailand

Shayarath Srizongkhram, Navee Chiadamrong () and Kunio Shirahada ()
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Shayarath Srizongkhram: School of Knowledge Science, Japan Advanced Institute of Science and Technology, Asahidai, Nomi, Ishikawa 923-1211, Japan2School of Manufacturing Systems and Mechanical Engineering (MSME), Sirindhorn International Institute of Technology (SIIT), Thammasat University, Paholyothin Highway Khlong Luang, Pathum Thani 12120, Thailand
Navee Chiadamrong: School of Manufacturing Systems and Mechanical Engineering (MSME), Sirindhorn International Institute of Technology (SIIT), Thammasat University, Paholyothin Highway Khlong Luang, Pathum Thani 12120, Thailand
Kunio Shirahada: School of Knowledge Science, Japan Advanced Institute of Science and Technology, Asahidai, Nomi, Ishikawa 923-1211, Japan

International Journal of Innovation and Technology Management (IJITM), 2021, vol. 18, issue 04, 1-26

Abstract: The adoption of wearable devices has been proposed as a promising approach to improve the well-being of senior in Thai care services. This study aims to find the critical success factors (CSFs) in adopting wearable technology from the stakeholder perspective. We collected data from total 27 participants from three groups of stakeholders: formal caregivers, informal caregivers, and seniors. Using the grounded theory approach, we found four types of CSFs and its variety in according to devices and stakeholders’ viewpoints. Based on the findings, this paper also discusses how to develop wearable devices to satisfy stakeholder requirements and improve their wellbeing.

Keywords: Wearable devices; technology adoption; critical success factor (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1142/S0219877021500206

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