Digitalization-Based Innovation — A Case Study Framework

Mico Apostolov and Nunzia Coco ()
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Nunzia Coco: Dipartimento di Management, Università Ca’ Foscari Venezia, Cannaregio 873, 30121 Venezia, Italia

International Journal of Innovation and Technology Management (IJITM), 2021, vol. 18, issue 05, 1-25

Abstract: Small- and medium-sized enterprises (SMEs) have been leading innovation processes, where the upsurge of digital technology has overpowering implications on competitive positioning, firm’s value chains and overall business model. Value creation facilitated by emerging digital technologies alters costs, as well as process performance. Due to field research and in-depth interviews with owners and managers of SMEs in North-East Italy area, we combine and analyze evidence of the contingent challenges companies face while trying to redesign their business model. Our results point out that being able to accumulate and put into action external ideas can be vital in supplementing internal knowledge base and therefore crucial in escaping technological lock-ins; thus, imposing efforts toward digital transformation offers favorable outcoes.

Keywords: Innovation; digitalization; SME (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (4)

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DOI: 10.1142/S021987702050025X

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