Challenges of Organizations’ Adoption of Industrial IoT Platforms — Results of a Delphi Study

Laurin Arnold, Philip Karnebogen () and Nils Urbach
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Laurin Arnold: FIM Research Center for Information Management, University of Bayreuth, Branch Business & Information Systems Engineering of Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, Germany
Philip Karnebogen: FIM Research Center for Information Management, Augsburg Technical University of Applied Sciences, Branch Business & Information Systems Engineering of Fraunhofer FIT, Alter Postweg 101, 86159 Augsburg, Germany
Nils Urbach: Research Lab for Digital Innovation & Transformation, Frankfurt University of Applied Sciences, Nibelungenplatz 1, 60318 Frankfurt am Main, Germany4FIM Research Center for Information Management, Branch Business & Information Systems Engineering of Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, Germany

International Journal of Innovation and Technology Management (IJITM), 2023, vol. 20, issue 06, 1-37

Abstract: Companies are still reticent about adopting IIoT platforms, and research has not yet explained the underlying challenges that impede such adoption. Uncovering these obstacles can open avenues for research and practice to realize the intended potential. We take a holistic perspective on technological, organizational, and environmental challenges that impede organizations’ adoption of IIoT platforms, which we identify in a Delphi study with 22 international experts from academia and practice. Besides identifying 29 challenges, our research reveals the comparative relevance of individual challenges, uncovering differences in perceptions between academics and practitioners. The study contributes to the diffusion of IIoT platforms in research and practice.

Keywords: Industrial IoT; IIoT platform; adoption; challenge; Delphi study (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1142/S0219877023500414

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