Critical Success Factors for Implementing Cloud ERP in SMEs: A Systematic Review

Leonardo Moro Barbieri (), Michele Kremer Sott and Jefferson Marlon Monticelli ()
Additional contact information
Leonardo Moro Barbieri: Business School, Unisinos University, Av. Dr. Nilo Peçanha, 1600, Porto Alegre, RS 91330-002, Brazil
Michele Kremer Sott: Business School, Unisinos University, Av. Dr. Nilo Peçanha, 1600, Porto Alegre, RS 91330-002, Brazil
Jefferson Marlon Monticelli: Business School, Unisinos University, Av. Dr. Nilo Peçanha, 1600, Porto Alegre, RS 91330-002, Brazil

International Journal of Innovation and Technology Management (IJITM), 2024, vol. 21, issue 02, 1-21

Abstract: Digital transformation has transformed the business processes and operations of firms worldwide. Companies need to adopt new technologies capable of automating and boosting the business to maintain competitiveness in a global market. This study aims to identify the critical success factors (CSFs) that impact Cloud ERP implementation in small and medium enterprises (SMEs). A systematic literature review was conducted with the support of the PRISMA-P. The identified factors were classified following the technology–organization–environment (TOE) framework. The CSFs that stood out most were system compatibility with the organization’s needs, data security, and senior management commitment support. This study contributes to the literature by identifying and grouping the CSFs that most impact the implementation of Cloud enterprise resource planning (ERP) in SMEs and to the practice by serving as a guide for managers and decision-makers of SMEs.

Keywords: Cloud ERP; SMEs; critical success factors; TOE framework; small and medium enterprises (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219877024300039
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijitmx:v:21:y:2024:i:02:n:s0219877024300039

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219877024300039

Access Statistics for this article

International Journal of Innovation and Technology Management (IJITM) is currently edited by H K Tang

More articles in International Journal of Innovation and Technology Management (IJITM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().