The Role of Technology in Knowledge Management Strategies in Australia: Recent Trends

Suzanne Zyngier ()
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Suzanne Zyngier: School of Information Management and Systems, Monash University, Melbourne, Australia

Journal of Information & Knowledge Management (JIKM), 2003, vol. 02, issue 02, 165-178

Abstract: Research in the UK, Europe and the USA has shown different understandings of the concept of knowledge management and of the role of technology in implementation strategies. Theorists currently place knowledge management in its third phase where technological approaches have given way to strategies focused on human issues in the transfer of knowledge. This paper focuses on findings on attitudes to the use of technology in organisational strategies to manage knowledge disclosed in field research by survey of the current business understanding of the concept of knowledge management and of its uptake trends in the Australian corporate environment. This will be done by providing background to the study, by reference to results and discussion of further research possibilities.

Keywords: Information technology; Knowledge management; Measurement; Research issues; User characteristics (search for similar items in EconPapers)
Date: 2003
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DOI: 10.1142/S0219649203000061

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