DSS-Supported Knowledge Acquisition and Transfer: An Exploration

James M. Bloodgood () and Roger McHaney ()
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James M. Bloodgood: Kansas State University, 101 Calvin Hall, Manhattan, KS 66506, USA
Roger McHaney: Kansas State University, 101 Calvin Hall, Manhattan, KS 66506, USA

Journal of Information & Knowledge Management (JIKM), 2003, vol. 02, issue 03, 219-228

Abstract: A decision support system (DSS) is an interactive computer-based information system designed to aid managers in their decision-making processes. This article investigates how knowledge obtained with a DSS can be transferred from a computer to an actual implementation situation. The exploration is guided through the use of Sprague's DSS development framework and Simon's phases of decision-making. These ideas are supported with the results of an exploratory, empirical study. This study focuses on an instance of representational DSS, discrete event computer simulation, being used to support systems development efforts, to illustrate various methods of transferring knowledge into real-world situations. Several methods for accomplishing knowledge transfer together with correlations between use of these methods and self-reported project success are discussed in this preliminary investigation of this area. Additional knowledge transfer methods suggested by survey respondents are also reported.

Keywords: Decision support systems; discrete event computer simulation; knowledge transfer; representational DSS (search for similar items in EconPapers)
Date: 2003
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DOI: 10.1142/S0219649203000309

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