A Fundamental Framework for Knowledge Management Implementation in SMEs

Kuan Yew Wong () and Elaine Aspinwall ()
Additional contact information
Kuan Yew Wong: School of Engineering, Mechanical and Manufacturing Engineering, University of Birmingham, Edgbaston, Birmingham B15 2TT, UK
Elaine Aspinwall: School of Engineering, Mechanical and Manufacturing Engineering, University of Birmingham, Edgbaston, Birmingham B15 2TT, UK

Journal of Information & Knowledge Management (JIKM), 2004, vol. 03, issue 02, 155-166

Abstract: Knowledge management (KM) is a business discipline that is currently dominated by large businesses. SMEs are generally trailing behind them in terms of applying KM principles. Various frameworks have been developed and reported in the literature, but they possess drawbacks. The characteristics, features and needs of SMEs are often not reflected in them. This paper introduces a framework for implementing KM in the SME sector, which is centred on six major themes: the types of knowledge to be managed, the socio-technical perspective of KM, the formation of a KM coordinating group, the initiatives to be implemented, a guide to deploying these initiatives, and the tools and techniques to support them. A pilot study involving a small group of academics and practitioners in the KM field was used to make a preliminary assessment of it prior to testing it in SMEs. Overall, their evaluation indicated a positive view towards the framework.

Keywords: Knowledge management; implementation; framework; small and medium enterprises (SMEs); preliminary evaluation (search for similar items in EconPapers)
Date: 2004
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219649204000766
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:03:y:2004:i:02:n:s0219649204000766

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649204000766

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().