Corporate E-Learning: An Empirical Evaluation

Meliha Handzic () and Joon Ho-Hur ()
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Meliha Handzic: Sarajevo School of Science and Technology, Sarajevo, Bosnia and Herzegovina
Joon Ho-Hur: IBM Business Consulting Services, Sydney, Australia

Journal of Information & Knowledge Management (JIKM), 2005, vol. 04, issue 04, 229-235

Abstract: This paper explores user views of the current e-learning practices in an organisational setting. Eighty employees of Korean Air, who were enrolled in an e-learning course, participated in the study on a voluntary basis. Data on employees' perceptions of importance and satisfaction with their course portal were gathered by administering a survey questionnaire. The study revealed that employees considered all portal features as quite important and satisfying, although some more than others. They also agreed that there was scope for further improvement through adding extra functionality. These findings have important implications for improving the effectiveness of corporate e-learning.

Keywords: Knowledge management; e-learning; portal; user satisfaction; survey (search for similar items in EconPapers)
Date: 2005
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DOI: 10.1142/S0219649205001195

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