Research on the Correlation Among Critical Success Factors, of Knowledge Management, Executive Degree of Knowledge Management Activities and New Product Development Performance in Taiwan's High-Tech Firms

Yi-Chan Chung (), Chih-Hung Tsai and Yau-Wen Hsu
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Yi-Chan Chung: Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, 1 Ta-Hwa Road, Chung-Lin, Hsin-Chu, Taiwan, ROC
Chih-Hung Tsai: Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, 1 Ta-Hwa Road, Chung-Lin, Hsin-Chu, Taiwan, ROC
Yau-Wen Hsu: Department of Industrial Engineering and Management, Ta-Hwa Institute of Technology, 1 Ta-Hwa Road, Chung-Lin, Hsin-Chu, Taiwan, ROC

Journal of Information & Knowledge Management (JIKM), 2007, vol. 06, issue 04, 261-270

Abstract: Knowledge Management (KM) is an important issue in the 21st century and its execution has become a necessary process for enterprises to reach a level of sustainable development. Enterprises should value their own KM activities and accomplish the goal of sustainable operation through the promotion of effective KM activities. This research studies the impact of the critical success factors of KM on the implementation of KM activities, and its impact on new product development performance. The two intermediate variables, industry groups and the enterprise scales, are considered. After reviewing the literature, this research developed a theoretical model of the factors influencing these relationships. The research results found that the executive degree of critical KM success factors (five dimensions) revealed a significant influence on the executive degree of KM activities. The executive degree of KM activities also revealed a significant impact on new product development performance. As to the intermediate variables of industry groups and enterprise scales, this research proved that industry groups and the enterprise scales do not have any significant influence on the executive degree of KM activities or the new product development performance.

Keywords: Critical success factors; Knowledge Management activities; new product development performance (search for similar items in EconPapers)
Date: 2007
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DOI: 10.1142/S0219649207001834

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