Assessing the Role of Knowledge Management in Adding Value: Moving Towards a Comprehensive Framework

Fahmi Ibrahim (), David Edgar and Vivien Reid
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Fahmi Ibrahim: Caledonian Business School, Glasgow Caledonian University, United Kingdom
David Edgar: Caledonian Business School, Glasgow Caledonian University, United Kingdom
Vivien Reid: Caledonian Business School, Glasgow Caledonian University, United Kingdom

Journal of Information & Knowledge Management (JIKM), 2009, vol. 08, issue 04, 275-286

Abstract: Researchers and practitioners have emphasised the need for advances in knowledge management (KM) research to better understand how organisations add value from their KM practices. Thus, a comprehensive framework, rooted in two main theoretical streams of KM practices, objectivist and practice-based perspective, is proposed. We believe this explains how KM practices add value, and will assist organisations to obtain a more accurate picture of their KM practices, the factors that influence KM implementation, and how KM can be measured. The framework also serves as a means to identify how well KM practices meet organisational strategies. This paper begins with a review of different KM perspectives and then reports the findings of qualitative in-depth interviews with UK car manufacturers. The results indicate that most organisations adopt different types of KM practices, with the findings revealing that top management commitment, strategy, IT, people involvement and organisational culture were the factors that most influenced KM implementation. In conclusion, the paper advocates an integrated view of KM perspectives and mechanisms for KM practice in UK car manufacturing.

Keywords: Knowledge management role; adding value; knowledge management framework; objectivist perspective; practice-based perspective (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S0219649209002397

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