Exploring the Mediation Between KM Infrastructure Capabilities and Organisational Performance: The Penetration of Learning by KM Practices

Meng-Lin Shih, Shu-Hui Chuang () and Chechen Liao
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Meng-Lin Shih: Department of Information Management, National Chung Cheng University, Taiwan
Shu-Hui Chuang: Department of Accounting and Information Systems, Asia University, Taiwan
Chechen Liao: Department of Information Management, National Chung Cheng University, Taiwan

Journal of Information & Knowledge Management (JIKM), 2009, vol. 08, issue 04, 301-315

Abstract: Previous studies have examined the relationship between knowledge management (KM) infrastructure capabilities and organisational performance. However, most studies neglect the mediating effect of organisational learning by KM practices (OLKMP) in the relationship between KM infrastructure capabilities and organisational performance. This study uses the survey method to discuss the relationships governing KM infrastructure capabilities, OLKMP and organisational performance. Results of the analysis confirm the impact of technology, structure and culture on OLKMP. The overall results show that OLKMP is an efficient way to enhance organisational creativity. Thus, we also explore the performance implications of OLKMP to prove that it is an important factor in creating superior organisational effectiveness.

Keywords: Organisational learning; knowledge management; KM infrastructure capabilities; learning by knowledge management practices (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S0219649209002415

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