Workflow Complexities of Fit Criteria on Strategy Applications and Structure Adaptations

Noriss Kweku Hammah () and Rahinah Ibrahim ()
Additional contact information
Noriss Kweku Hammah: School of Earth and Environment, Faculty of Science, The University of Western Australia, Crawley, WA 6009, Australia
Rahinah Ibrahim: Faculty of Design and Architecture, University Putra Malaysia, 43300 Serdang, Malaysia

Journal of Information & Knowledge Management (JIKM), 2015, vol. 14, issue 02, 1-15

Abstract: In studying the correlation between structure–strategy and workflow process, empirical research has shown that knowledge flow has an influence on professional team workflow performance. Using multiple sources of case study evidence, we propose a contingent model of a criteria fit in which the effect of structure on strategies is efficiency of Knowledge Applicability (KA) and effectiveness of Knowledge Adaptability (KA). A case study analysis of building permit approval processing by the Town and Country Planning Department (TCPD) and the various planning agencies in Ghana finds strong support for the model explaining that structure is the measurement attribute determining the efficiency and effectiveness of knowledge flow. A framework of four types of KA is outlined. These show that the viability of organisations is contingent on adaptations of efficient structure and applications of effective strategies. With an emphasis on two organisational environmental variables (uncertainty and equivocality) and structural configuration, we demonstrated the impact of formalisation and centralisation on knowledge flow and workflow process using Virtual Design Team Computational Organisational Theory (VDTCOT).

Keywords: Adaptability and applicability; contingency factors; knowledge flow and workflow; fit criteria; structure and strategy (search for similar items in EconPapers)
Date: 2015
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219649215500173
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:14:y:2015:i:02:n:s0219649215500173

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649215500173

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().