Supporting Healthcare Executive Managers’ Decisions Through Dashboards

Sabri Erdem (), Turan Tolgay Kizilelma and Ceren Altuntaş Vural
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Sabri Erdem: Faculty of Business, Dokuz Eylul University, Turkey
Turan Tolgay Kizilelma: Social Science Institute, Dokuz Eylul University, Turkey
Ceren Altuntaş Vural: Department of International Logistics Management, Yaşar University, Turkey

Journal of Information & Knowledge Management (JIKM), 2016, vol. 15, issue 01, 1-28

Abstract: Information visualisation plays an important role for executives in order to drive business effectively and efficiently. Dashboard design, which is one of the best tools of visualization to meet the information needs at adequate levels, is becoming more important parallel to advances in information processing technologies. This study aims to provide a conceptual framework for developing a dashboard for executives. Healthcare management was chosen to demonstrate the methodology of research design, data gathering and visualisation examples. Results show that the study is applicable to other areas as well to meet the information requirements of top and mid-level managers.

Keywords: Data visualisation; dashboard design; executive support system; healthcare management; data analytics (search for similar items in EconPapers)
Date: 2016
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DOI: 10.1142/S0219649216500052

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