Knowledge Sharing in Cross-Functional Teams and its Antecedents: Role of Mutual Trust as a Moderator

Jyoti Verma () and Anamika Sinha ()
Additional contact information
Jyoti Verma: Chandragupt Institute of Management Patna (CIMP), Patna, Bihar, India
Anamika Sinha: Goa Institute of Management, Goa, India

Journal of Information & Knowledge Management (JIKM), 2016, vol. 15, issue 03, 1-22

Abstract: Growth and success of an organisation are primarily dependent on its ability to develop, leverage, and utilise its knowledge base. This study developed a model to test the impact of antecedents of knowledge Sharing (KS) on team performance. The antecedents were classified as organisational characteristics (structure, learning culture, employee training, reward system, top management support) and individual characteristic (emotional intelligence). The study is based on data collected with the help of structured questionnaires from 582 team members working under 69 teams in 26 surveyed organisations in India. Results suggest that high emotional intelligence increases the extent of KS and hence, has positive impact on team performance among cross-functional team members. Moreover, mutual trust among team members moderates KS behaviour and team performance. Thus, findings confirm the applicability and predictive power of the proposed model. Furthermore, this model contributes to the literature of predicting KS practices in cross-functional projects.

Keywords: Knowledge sharing; mutual trust; team performance; emotional intelligence; cross-functional teams; learning culture; employee training; rewards (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219649216500337
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:15:y:2016:i:03:n:s0219649216500337

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649216500337

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().