Relations Between Common Understanding and Experience: Case Study of an International Information Technology Project

Miwa Nishinaka ()
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Miwa Nishinaka: Center for the Promotion of Integrated Sciences, The Graduate University for Advanced Studies, Shonan Village, Hayama, Miura-gun, Kanagawa 240-0193, Japan

Journal of Information & Knowledge Management (JIKM), 2016, vol. 15, issue 04, 1-17

Abstract: This study examines the process of building common understanding in a case study of an international information technology (IT) project. A literature review situates the subject of common understanding among fields of research and identifies issues that are insufficiently explored. Our quantitative and qualitative surveys in the case study reveal that common understanding relates to experience. It also establishes that there are situational variations in common understanding. The theoretical implications are presented about the acquisition of common understanding in diverse organisations and the relations to employee experience. It shows that the nature of common understanding shifts from inductive to deductive knowledge as employees accumulate experience in international IT projects.

Keywords: Common understanding; knowledge management; global projects; experience; phronesis (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S0219649216500465

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